SHIPPING & RETURNS

🚚 Shipping

• Orders are processed within 24 to 72 business hours.

• Delivery times vary by country and are generally 10 to 20 business days.

• A tracking number is provided upon shipment.

🔁 Returns & refunds

You have 14 days after receipt to request a return.
Conditions:

• unused product

• in its original packaging

• return accepted after validation by our customer service

Once the return is received and inspected, the refund is processed according to the original payment method.
📧 For all return requests:
support@valcendria.com